Abbott Diabetes Care

Help line numbers

Customer services

If you have any questions about your meter, the Abbott Diabetes Care customer services team is here to help. We are committed to providing you with the help and reassurance you expect.

As well as answering queries on any Abbott Diabetes Care product, we can assist you with:

Life-time guarantee, including meter replacement
Easy-to-follow user guides and monitoring diaries to help manage your blood glucose
General diabetes literature

Please call us on our FREE customer helpline:

Lines are open Monday - Friday, 8.00am to 5.30pm
Or you can e-mail us on ADChelpuk@abbott.com (please include your full name, address and telephone number).

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We can only answer enquiries from UK residents. If you live outside the UK, please contact your local Abbott Diabetes Care office.

All data collected will be used in accordance with the Data Protection Act 1998